Privacy notice

Who we are

StaySharp Health AI builds an in-home wellness system consisting of room sensors, a Sharpness Hub, and the StaySharp app. This notice covers the website at staysharphealth.ai and the product. Reach us at hello@staysharphealth.ai.

What we collect from this website

We do not run advertising trackers on this site, and we do not sell or share what you give us with data brokers or ad networks.

Submitted contact inquiries and preorder details pass through our website host, Cloudflare, and are saved in separate tabs in a private Google spreadsheet for the StaySharp team to follow up. Neither form opens your mail app or sends an automatic email. Please do not submit medical records or sensitive health information.

• Details you submit through the contact form — name, email, optional phone number, your role, optional organization, and your message
• Details you submit through the preorder form — name, email, optional phone number, your role, and your selected package
• A submission timestamp and reference used to track your request
• Basic server logs, including IP address, browser, and the pages requested
• Your cookie category choices stored in this browser

Website cookies and your choices

Performance and marketing cookies are optional and off by default. Allowing performance cookies runs Google Analytics, which measures how the site is used with a random identifier and an approximate location from your network address; no marketing tracker is installed. Use Cookie preferences in the footer to accept, reject, or change each category at any time. Global Privacy Control keeps marketing off when your browser exposes the signal to this website.

Google Fonts and cdnjs currently receive your IP address through font and icon requests. Optional-cookie choices do not stop these display requests. Self-hosting these resources is planned.

Cookie notice and preferences

What the product collects

There is no camera in the standard hardware. We do not record or transcribe ordinary conversation in the home; the hub listens for its wake phrase before handling an interaction. Gen 1 is designed to use cloud agents for supported voice interactions and routine processing; local agent processing is planned for Gen 2.

• Sensor events from the home — movement, bed occupancy, temperature, humidity, and door openings
• Derived routine summaries such as activity, overnight patterns, and possible outings, depending on available sensors
• Voice interactions with the hub that begin with the wake phrase, plus emergency escalations
• Account details for the senior and the family members they have approved

Why we use it

• To support planned reminders, check-ins, routine summaries, and agreed alert workflows, subject to pilot testing
• To develop the daily Sharpness score; validated age-group comparisons are not currently available
• To improve our models, using de-identified data unless you separately agree otherwise
• To respond to your inquiry or contact you about a preorder, a pilot, a partnership, or a service issue

Who can see it

The senior who lives in the home decides who has access. Family members and care providers see only what that person has approved, and access can be withdrawn at any time.

Cloudflare hosts this website, and Google provides the private spreadsheet used for contact inquiries and early-access requests when that integration is configured. Product service providers and any emergency escalation data flows will be confirmed before those features launch. We may disclose data to authorities where the law requires it.

How long we keep it

Contact inquiries and preorder details are kept until you ask us to delete them, or for two years after launch if you never become a customer. Sensor and score data is kept for the life of the account and deleted within 90 days of a deletion request.

Your choices

Email hello@staysharphealth.ai and we will respond within 30 days. Depending on where you live, you may have additional rights under laws such as the CCPA or the GDPR; we honour those requests regardless of where you are.

• Ask for a copy of your data, or a correction to it
• Ask us to delete your account and the data behind it
• Turn off individual sensors, or the hub itself, at any time
• Withdraw a family member's or care provider's access

Children

StaySharp is not designed for or directed at anyone under 18, and we do not knowingly collect data about children.

Changes

We will post any change here and update the date at the top. Material changes will be emailed to account holders before they take effect.